About Us

Many companies spend money on marketing without knowing if it’s actually working. Efforts are unfocused and fragmented, the brand feels inconsistent, and leads aren’t where they should be, because no one is overseeing the big picture.

That’s where we come in. As your Fractional Marketing Director, we provide the strategy, leadership, and accountability to ensure that your marketing is efficient, generates awareness and leads, and aligns with your business goals.

Our clients see us as a trusted partner and an extension of their leadership team, not just another vendor.
With over 25 years of experience, we’ve helped companies in manufacturing, education, professional services and non-profits overcome some of their biggest marketing challenges. Our expertise spans strategy development, brand positioning, lead generation, design, vendor management, and analytics, so we know how to connect marketing to business goals and results.

Why Work With Us

We partner with leadership teams to solve real marketing challenges. Our approach is grounded in strategy, transparency, and results. We bring decades of cross-industry experience and treat every project like it’s our own business.

Keep It Simple

With so many marketing options available, we focus on your audiences' needs, your goals, and the right mix of tactics to achieve measurable results within your budget.

Honesty & Integrity

You always know where things stand. We communicate openly, deliver on our commitments, and operate as a trusted partner.

Strategy First

You wouldn't build a house without a blue print. In the same way, a clear marketing strategy will ensure that ev eryone is rowing in the same direction and you're spending your time and resources wisely.

Do Great Work

We go the extra mile on every project, paying attention to details that elevate your brand and drive measurable results.

Continuous Improvement

We are continually refining our processes and adapting to new technology so that our strategies stay current, our clients see measurable results, and our work delivers greater efficiency and impact.

Stewardship

We approach every project as if it were our own, managing time and resources wisely, delivering quality work, and focusing on what moves your business forward.

Our Approach

Whether you need strategy, web design, or more leads, we start every engagement by understanding where your marketing stands today and where you want it to go. Our process combines strategy, design, and technology to create practical solutions that drive measurable results.

Assess

We start by taking a close look at your current marketing to understand what’s working, what’s not, and where the biggest opportunities lie. This step gives us the clarity to focus on the initiatives that will make the greatest impact.

Plan

With a clear picture of your market, target audience and goals, we create a focused marketing plan that connects strategy, design, and execution. Every recommendation ties back to measurable business objectives and your long-term growth.

 

Execute and Refine

We put your marketing plan into action with consistent communication, accountability, and attention to detail. As results come in, we track performance and adjust to keep your marketing effective and aligned with your goals.

Meet Our Team

Our model is built around the flexibility of fractional marketing leadership. We work directly with your team and vendors or bring in our own trusted marketing and design professionals to execute your strategy effectively.

Jeff Muller

Fractional Marketing Director and Brand Strategist

Jeff brings over 25 years of experience in marketing and design to help B2B companies grow through clear strategy, strong branding, and effective execution. Jeff designed his first website and e-commerce site in 1996 and 1998 respectively and continues to art direct custom websites that are thoughtfully designed, user-focused, and aligned with business goals.

After surviving two liver transplants in 2022, Jeff has become an organ donor advocate and started a blog called Transplant Runner to document his journey and to help those who are facing or recovering from transplant.

Outside the office, he enjoys running, golfing, bi9king, backcountry hiking, cooking, volunteering and spending time with his wife, Kristy, their two sons and close friends.

Kristy Muller

Fractional Marketing Director, Communications and Public Relations

Kristy has over 25 years of experience in marketing, communications, and public relations. She helps organizations clarify their message, strengthen their brand, and communicate with consistency and purpose. Her background includes leadership roles in corporate marketing and education, where she managed branding, PR, and communication initiatives that built trust and engagement.

She has also spent several years in working in Christian education and with non-profits.

Known for her enthusiasm, warmth and attention to detail, Kristy brings a personal touch to every client relationship. She and her husband, Jeff, enjoy golfing, traveling, hiking, Bourbon, and spending time with their two sons and close friends.

Matt Snyder

Web Developer and SEO Specialist

Matt brings over 25 years of web development experience to Muller Marketing. As lead developer, he oversees website design, development, and implementation of client search marketing strategies. He is also our in-house expert for Google Analytics and Google Ads. Matt is responsive, patient, and meticulous, ensuring every project runs smoothly and performs as intended. Muller Marketing would not be where it is today without his skill and dedication.

Outside of work, Matt serves on the marketing committee for Great Start of Ottawa County and volunteers with the Grand Rapids Civic Theatre, where he contributes photography and marketing support to help promote their productions. He enjoys spending time with his two children, staying active in their activities, traveling and water skiing.

Mike Muller

Advanced Web Development & Technology Support

Mike is passionate about using technology to simplify and solve complex problems and make digital experiences perform better. With a master’s degree in Advertising Design from Syracuse University and over 30 years of experience in web development and digital strategy, he brings both creative insight and technical precision to every project.

As Muller Marketing’s long-time web partner, Mike is known for his responsiveness, patience, and ability to solve any challenge. In nearly 20 years of working together, we’ve never been able to stump him! Outside the office Mike enjoys spending time with his kids, three grandkids, wife and a crazy chocolate lab.

Haylee Muller

Digital Marketing Specialist

Haylee brings creativity, organization, and a passion for storytelling to her role as Digital Marketing Specialist at Muller Marketing. Since joining the team in 2024 she has supported a variety of marketing initiatives that help businesses showcase their products, services, and people. She finds it especially rewarding to shine a light on the great work companies do and to see their stories reach the right audiences.

Outside of work, Haylee enjoys exploring new places with her husband, their son Baker, and their soon-to-arrive baby girl. Whether it’s attending sporting events, staying active, or discovering a new family adventure, she loves making the most of every moment together. A creative at heart, Haylee also loves spending time in the kitchen baking everything from cookies and cakes to new recipe experiments.

AI Agents

Marketing Automation and Intelligence

Our AI Agents enhance efficiency by automating marketing tasks, analyzing data, and uncovering insights that improve decision-making. They extend our capabilities, allowing us to deliver faster, smarter, and more consistent marketing results for our clients.

Take Control of Your Marketing and Grow Your Business

To learn how the fractional marketing director model can help you achieve clarity, focus, and consistent growth, schedule a free 30-minute consultation. We’ll discuss your goals, challenges, and opportunities. There's no pressure or sales pitch, just a genuine conversation to see if we’re the right fit.

Fractional Marketing • Brand Strategy

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65 E. 7th Street
Holland, MI 49423

5470 Thoroughbred Drive
Suite 100
Grandville, MI 49418